Help and safeguarding

Clear Picture is not an emergency or safeguarding service. We don't monitor answers as they come in, can't respond quickly, and Ed Psych Now does not contact families or make referrals. If you're worried about anyone's safety, please act yourself and contact one of the services below.

If anyone is in immediate danger, call 999.

Anywhere in the UK

Emergency (anyone in immediate danger): 999. Police, ambulance, fire.
NSPCC Helpline (adults worried about a child): 0808 800 5000. Monday to Friday 10am to 4pm, or email help@nspcc.org.uk (11am to 4pm, every day).
Childline (children and young people under 19): 0800 1111. Free, 24 hours a day. The number doesn't show on phone bills.
Samaritans (anyone): 116 123. Free, 24 hours a day.
Shout (text support, anyone): 85258. Text SHOUT to 85258. Free, 24 hours a day.
Your child's school: Every school has a designated safeguarding lead you can talk to about a worry.

England

Worried about a child's safety: Contact your local council’s children’s services (find your council at gov.uk/find-local-council). Out of hours, councils have an emergency duty team.
Urgent mental health help, NHS 111: 111. Call 111 and choose the mental health option, or use 111.nhs.uk. 24 hours.
Domestic abuse, National Domestic Abuse Helpline (Refuge): 0808 2000 247. Free, 24 hours a day.

Wales

Worried about a child's safety: Contact your local council’s children’s services (social services). Out of hours, councils have an emergency duty team.
Urgent mental health help, NHS 111 Wales: 111. Call 111 and press 2. 24 hours.
Domestic abuse, Live Fear Free Helpline: 0808 80 10 800. Free, 24 hours a day. Text 07860 077333. Calls welcome in Welsh.

Scotland

Worried about a child's safety: Contact your local council’s social work department. Out of hours, councils have an emergency social work service.
Urgent mental health help, NHS 24: 111. Call 111 and choose the mental health option. 24 hours.
Urgent mental health help, Breathing Space (age 16+): 0800 83 85 87. Free listening service for people aged 16 and over. Monday to Thursday 6pm to 2am; Friday 6pm to Monday 6am (not 24 hours).
Domestic abuse, Scotland's Domestic Abuse and Forced Marriage Helpline: 0800 027 1234. Free, 24 hours a day.

Northern Ireland

Worried about a child's safety: Contact the Gateway team at your local Health and Social Care Trust (office hours). Out of hours, call the Regional Emergency Social Work Service on 028 9504 9999.
Urgent mental health help, Lifeline: 0808 808 8000. Free crisis support, 24 hours a day, including if you are worried about someone else.
Domestic abuse, Domestic and Sexual Abuse Helpline: 0808 802 1414. Free, 24 hours a day. help@dsahelpline.org

Numbers last checked: 12 October 2026, against each service's own website or GOV.UK / NHS.

You can also speak to your child's school. Every school has a designated safeguarding lead.

Lost your private link?

If you can't find the email with your private link, you can ask for it to be emailed again. This only works until your data is deleted: 30 days after your summary was ready, or 30 days after you started if it was never finished.